How do I issue a refund?
- by Brian Anderson
- March 20, 2017
There are times when you need to issue a refund. It is simple process to record these types of transactions.
Step 1: Touch the Checkout button on the event Home tab.
Step 2: Select the seller you that you want to issue the refund from.
Step 3: Enter the amount of the refund and then press the “+/-” button at the bottom left of the keyboard. You will see a negative number listed in the amount screen. Touch “Add to Cart”.
Step 4: You will see the cart page with the negative amount. Touch the “Refund” link at the bottom left.
Step 5: Complete the refund and give the money back to your customer.
That’s it. We have save the transaction and updated the reports.
You can now see the transaction in the Transaction History color coded in red.
Touch the red refund transaction and you can see the details.